ESE Consulting complies with the National Privacy Principles, Schedule 3 of the Act. This Privacy Code applies to the collection, use, security and disclosure of personal information in the practice of recruitment. The practice of recruitment involves the placement of candidates in positions of employment with clients, and the management of these relationships.
The objective of this policy is to outline ESE’s commitment to adhere to the National Privacy Principles established by the Privacy Act 1988.
ESE Consulting gets most of the personal information about candidates directly from the candidates themselves through the submission of their resume. In some situations, we may ask candidates to do a skills/behavioural analysis to determine their suitability for a position. We may also get personal information from the referees provided by the candidate.
ESE Consulting endeavours to always advise individuals of the purposes for which their personal information is collected, and the third parties to whom the information is usually disclosed.
If we collect sensitive information, ESE Consulting will always treat it with the utmost confidentiality and security. We will ensure that it is not collected for any purposes, other than those for which we have obtained the individual’s consent, unless the law requires otherwise, or other exceptional circumstances prevail as described under the Act.
Where an individual chooses not to provide requested information, we will advise that individual of what impact this non-disclosure may have. For example, withholding certain information may affect the individual’s success in gaining employment.
Personal information collected and held by ESE Consulting usually falls into the following categories:
The personal information of candidates collected during the course of the recruitment process, such as:
All personal information that is usually required to be transferred between an employee and employer in the context of an employment relationship, including but not limited to tax file number, banking details and information that might be relevant to a workers compensation claim.
ESE Consulting only seeks to collect sensitive information when it is necessary for a client assignment. In such cases, we would only do so with the consent of a candidate, or if required by law if in connection with a legal or equitable claim.
ESE Consulting will seek your consent to disclose personal information to third parties in writing, face-to-face, over the phone or through our website. When candidates indicate their interest in being considered for positions, generally or within certain parameters, we consider this as implied permission.
To facilitate the efficient use of your information, and to provide you with the best recruitment services, it may sometimes be necessary for ESE to disclose your information to third parties. However, this disclosure will only occur in the following circumstances:
Where required by Law
In certain circumstances we may be required by law to disclose your personal information, for example, where disclosure is ordered by a Court, or subpoenaed in relation to third party litigation. We also reserve the right to choose to disclose your information to law enforcement agencies in circumstances described in the National Privacy Principles and other applicable laws and regulations, including for the purpose of investigating alleged contraventions of the law.
With your Consent
Other than as outlined above, we will endeavour to provide you with notice (which may occur via your nominated e-mail) when we wish to provide personal information about you to third parties.
ESE Consulting is committed to protecting the privacy of individuals, therefore we view unauthorised disclosure of, or access to personal information by our employees, as a serious breach of this policy. Appropriate action (which may include disciplinary or legal action) will be taken in such cases.
ESE Consulting aims to protect the personal information that it collects. Personal information will be managed confidentially and securely and destroyed appropriately when no longer required. We will monitor and implement appropriate technical advances or management processes, to safeguard personal information.
ESE Consulting will take all reasonable steps to ensure that the data we collect, use or disclose is accurate, complete and up to date, and has been obtained directly from individuals or other reputable sources.
ESE Consulting may save any email that you send under the following circumstances:
A candidate or contractor who requests information can gain access to the personal information we hold about them by making application for access to our Privacy Manager, Katie Johnson.
If the granting of access results in the identification of information that is not accurate, complete or up-to-date, generally, we will make corrections to the information. We will respond to the request as quickly as possible, but not more than seven days after the request has been made.
The Privacy Amendment [Private Sector] Act 2000 provides that a company may require the applicant to meet the reasonable costs of providing this access. Our company’s charge for this service is $50.00. This fee covers our costs to locate, access and copy your information.
ESE has trained our consultants, as well as modified our systems and procedures with quality controls, to ensure we handle personal information with confidentiality and care.
Candidates who want to complain about how ESE is handling their personal information, should direct their complaint to our Privacy Manager. The complaint will be responded to within 14 days.
Candidates who are dissatisfied with the outcome of their complaint, can escalate their complaint to the Office of the Australian Information Commissioner.
Complaints can be submitted online: www.oaic.gov.au
Address: GPO Box 5218, Sydney, NSW 2001.
Call: 1300 363 992.